Warranty & Returns
6-MONTH MONEY BACK GUARANTEE
We have a 6 month money back guarantee. If you are not happy with the results that you have achieved from using our device then we will provide a prepaid return label and refund your money back in full.
We suggest using the device for 180 days, 1-3 times a day to get the full benefits. We see most people noticing results within the first few days, although it can take a few months for some people to notice a significant difference. Studies say that this treatment is effective for 93% of people but if for some reason you are part of the 7% then we do not feel like you should have to pay for this device.
This money back guarantee is only valid for orders placed directly on this website with and shipped to an address in the United States.
In order to prevent abuse of our generous policies, we only allow one return per customer/household through this money back guarantee program.
In order to receive a full money back guarantee you must have your device registered within 1 month after purchase date. To register your device please email us at hello@lusterskin.co with your name, and order number. Please make the subject line “Device Registration”
RETURN POLICY
To start a return or warranty please email us at hello@lusterskin.co with your reason for the return or warranty and we will send you a prepaid return label.
By purchasing our products, you acknowledge that you have read and understood our return policy and indications for use. Please contact us if you have any questions.
WARRANTY
Luster devices come with a 1-year manufacturer’s warranty against device defects.
In order to receive a full money back guarantee you must have your device registered within 1 month after purchase date. To register your device please email us at hello@lusterskin.co with your name, and order number. Please make the subject line “Device Registration”
CONTACT
If you have any inquiries regarding our return policy or warranty please email us at hello@lusterskin.co
